Conversion Audit
Full-funnel analysis of user behaviour — heatmaps, session recordings, and funnel drop-off identification.
A/B & Multivariate Testing
Structured testing programme with statistical significance thresholds — no vanity tests.
Landing Page Optimisation
Redesign and refine landing pages to maximise relevance-to-action for every traffic source.
Checkout & Form Optimisation
Reduce abandonment in checkout flows, lead forms, and booking journeys with UX improvements.
Personalisation Strategy
Serve different experiences to different segments — returning visitors, high-intent pages, device types.
CRO Reporting
Monthly reports linking UX changes to revenue outcomes, not just conversion rate percentages.